Pendley Manor

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

We’re looking for a friendly and passionate Food & Beverage Supervisor to join our luxury hotel.

The Food & Beverage Supervisor Role

As a Food & Beverage Supervisor, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction. You will also be accountable for supervising the smooth running of the Food & Beverage department, as well as ensuring we deliver a 5-star service to our guests.

The Person

As well as having previous experience in a similar role as a F&B Supervisor, we are looking for a F&B Supervisor to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You will have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you’ll have a good command of the English language and be very well presented.

What we offer:

• competitive salary package
• 28 days annual leave 
• reward scheme
• employee discount 
• meals on duty 
• excellent career development opportunities

Candidate must have the right to live and work in the UK.

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events. We are looking for talented, professional waiters that enjoy providing an engaging and charismatic service 

As a F&B Assistant you will be expected to have excellent product knowledge with the ability to provide the highest levels of service to all guests at all times.

We are ideally looking for F&B Assistant candidates who have:

• Experience of working in quality restaurants, ideally with some fine dining experience
• Are passionate about delivering the highest levels of service with a desire to learn and work hard
• Keen to progress their career in a quality restaurant environment
• Able to work effectively as part of a team
• the ability to multi-task and work well under pressure

What we offer:

• competitive salary package
• 28 days annual leave 
• reward scheme
• employee discount 
• meals on duty 
• excellent career development opportunities

Candidate must have the right to live and work in the UK.

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all  bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel. 

We are seeking a qualified spa/beauty therapist to join our growing spa team in providing a range of high quality treatments. You will ensure that our customers and guests receive the highest standards of service at all times, be responsible for spa equipment and products, ensure the cleanliness and hygiene of treatment areas are maintained and you will be aware of and promote all treatments and promotions.

This is a fantastic opportunity for any therapist wishing to progress within their career and grow with an exciting new spa.

Required skills:

• A valid beauty therapy qualification NVQ LVL 3 or equivalent  
• Great communication skills 
• Friendly and approachable 
• Previous spa experience (desirable) 
• Espa trained ( desirable full training will be provided)   
• Jessica trained (desirable full training will be provided)

We offer a competitive salary, all required training will be provided, discounts on hotels stays, treatments, products and much more. There is also free parking onsite free meals on duty and uniform is also provided. 

To apply please contact Karen Oliver on her email hr@pendley-manor.co.uk

Pendley Manor is an historic country house hotel, located alongside the picturesque town of Tring, Hertfordshire; a little more than an hour from central London. The hotel offers luxury accommodation, spa and leisure facilities, restaurant and bar and various function rooms. Pendley Manor is not only popular for weddings and events but also conference and leisure functions.

We have an exciting opportunity for a passionate Spa & Leisure Manager to assist with our re-launch of our brand-new spa facilities here at Pendley Manor. We will have 5 brand new treatment rooms and completely refurbished Leisure & Spa facilities.

You will assist in the day to day running of the spa ensuring that our customers receive a high-quality experience throughout their stay. 

What does the position involve?

• A valid beauty therapy qualification NVQ LVL 3 or equivalent  
• Monitor all aspects of the leisure club and spa.
• Carrying out all aspects of beauty therapy treatments and ensuring high standards are delivered by all therapists
• Recruitment, train and motivate staff ensuring targets are met and high standards are consistently maintained.
• Ensure stock levels are appropriate to business demands
• Responsible for dealing with any guest issues/complaints and ensure these are resolved

What can you offer?

• Previous experience within a similar role is essential
• NVQ Level 3 Beauty Therapy qualification or equivalent
• Ability to carry out a variety of treatments demonstrating confidence which include; massage, waxing, manicures and pedicures 
• ESPA training would be an advantage however full training will be provided
• Jessica training would be an advantage however full training will be provided
• The spa will be operational seven days a week so flexibility with evening and weekend work is required.
• Knowledge of spa online booking systems
• Excellent communication and customer service skills

This is a fantastic opportunity for the right applicant wishing to progress within their career and grow with an exciting new spa.

What can we offer?

• Competitive Salary
• 28 days holiday entitlement (including bank holidays) and 33 days after 3 years’ service
• Discounts on hotel stays, treatments and products
• Free meal provided on duty
• Free onsite parking
• Uniform provided
• Shakespeare tickets
• NVQ Training
• Recommend a friend

If you are interest in this position, please send an updated CV to hr@pendley-manor.co.uk or call Karen Oliver on 01442 820020. If you know anyone else who may be interest in this role, please forward the details onto them.

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

We are looking for an enthusiastic and experienced Head Bartender/Mixologist with at least 1 year experience and the following skills:

• High level of customer service skills
• Excellent communication skills both written and oral
• Highly organised, passionate and self-motivated
• Strong attention for detail
• Micros EPOS system knowledge an advantage but not essential

The Head Bartender/Mixiologist’s duties include: 

• Making cocktails and drinks for customers
• Developing signature seasonal cocktail menu for the bar
• Generally managing the day-to-day operation behind the bar
• Training bar staff
• Stock-taking
• Supervising bar staff and their rota
• Monitoring and maintaining inventory of supplies
• Liaising with inventory suppliers
• Ensuring that the bar is kept pristine at all times
• Providing unparalleled and friendly customer service
• Taking payment and operating card registers
• Opening and closing procedures
• Monitoring goodwill and wastage
• Ensuring staff policies are followed by all staff (uniform, customer service, holidays, etc)

The successful candidate must be able to supply references if requested, have excellent spoken English language skills, and have the right to work in the UK.

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.We are currently looking for an experienced and passionate Bartender to deliver high levels of guest service. This is a full time position up to 48 hours per week.

What we expect:

• previous experience in a quality bar environment, including cocktail making
• attention to detail and positive attitude
• an understanding of exceptional guest service and exceeding expectations
• great sales skills and techniques
• clear communications skills and ability to build a rapport with guests
• a positive attitude and passion for service
• the ability to multi-task and work well under pressure

What we offer:

• competitive salary package
• 28 days annual leave 
• reward scheme
• employee discount 
• meals on duty 
• excellent career development opportunities