Join the professional team at Pendley Manor.

Our success comes from a passionate interest in the loyal customers who stay in our Hertfordshire Hotel.  A successful hotel will not exist without a talented and motivated team with a passionate interest in hospitality and customer service.

Benefits

We are an equal opportunity employer offering a number of benefits and discounts as detailed below:

  • Spa treatments & products
  • Accommodation and Dinner
  • Dry cleaning
  • Meals on duty
  • Uniform
  • Pension
  • Shakespeare Tickets
  • In house NVQ trainings
  • Additional holidays with service
  • Recommend a friend bonus scheme

If you have a passion to deliver exceptional service and want to develop your hospitality career, we’d love to hear from you.

See below for our current vacancies

Housekeeping Supervisor

We are looking for a housekeeping Supervisor  to join our housekeeping team.  The role will be to support the Head Housekeeper in the day to day management of the department, as well as providing working assistance with servicing bedrooms.

The purpose of the role is to ensure the highest standards of cleanliness throughout the 72 bedrooms, leisure and public areas of the hotel.  A keen eye for detail; along with a passion for cleaning are key requirements to fulfil this role.

  • You will be required to assist in the management a team of room attendants, public area, outside area and leisure cleaners; to oversee the  linen room and carry out administrative tasks.
  • A hands on supervisor, who will be required to service bedrooms as well as supervise the team.  Ensuring all bedrooms meet the highest standard in a timely manner.
  • A motivated and committed individual who will take pride in training the team to fulfil company standards
  • To ensure relevant stock control within the department
  • Excellent communication is key; particularly with the maintenance and front office departments as well as the Duty Manager
  • Experience of Opera PMS in regard to housekeeping department is advantageous; along with experience in a similar role.

HOURS – 40 PER WEEK, 5 DAYS OUT OF 7

SALARY – Competitive

Housekeeping Assistant

The hotel has an opening for someone with a high standard of work and attention to detail. You will be working as part of a team, under the direction of the Head Housekeeper.

The day to day duties include:

  • Making and changing bed linen and towels
  • Vacuuming, dusting and polishing furniture
  • Cleaning bathrooms
  • Replacing stock of guest supplies

The ideal candidate will have;

  • High standard of work and attention to detail.
  • Experience in a similar role would be beneficial
  • Ability to work to hotel standards
  • Ability to work as an efficient, reliable and flexible team member

The hours are 40 per week, 5 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

Receptionist

We have an opening for someone with great customer service focus and a bubbly disposition. You will be working as part of a team, showing own initiative whilst displaying highest standards of customer care at all times.

The role involves welcoming and checking in / checking out guests, answering the telephone, banking responsibilities, dealing with customer enquiries and reservations accurately and promptly in the absence of the reservations department.

The position requires flexible working hours, as shifts will involve mornings, evenings and weekends.

The ideal candidate will have;

  • Previous experience in a similar role would be beneficial
  • Ability to work under pressure and manage changing priorities
  • Ability to demonstrate a courteous, helpful and pleasant manner
  • Ability to work as an efficient, reliable and flexible team member
  • Ability to use initiative when demanding situations arise
  • Ability to deal tactfully and diplomatically with a wide range of people
  • Knowledge of  System Opera or Fidelio (an advantage)
  • Excellent communication skills (both oral and written)
  • Proven IT skills, including MS Word, Excel and Outlook

The hours are 40 per week, 5 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

F&B Assistant

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events. We are looking for talented, professional waiters that enjoy providing an engaging and charismatic service 

As a F&B Assistant you will be expected to have excellent product knowledge with the ability to provide the highest levels of service to all guests at all times.

We are ideally looking for F&B Assistant candidates who have:

  • Experience of working in quality restaurants, ideally with some fine dining experience
  • Are passionate about delivering the highest levels of service with a desire to learn and work hard
  • Keen to progress their career in a quality restaurant environment
  • Able to work effectively as part of a team
  • the ability to multi-task and work well under pressure

What we offer:

  • competitive salary package
  • 28 days annual leave 
  • reward scheme
  • employee discount 
  • meals on duty 
  • excellent career development opportunities

Candidate must have the right to live and work in the UK.

Spa Therapist

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all  bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel. 

We are seeking a qualified spa/beauty therapist to join our growing spa team in providing a range of high quality treatments. You will ensure that our customers and guests receive the highest standards of service at all times, be responsible for spa equipment and products, ensure the cleanliness and hygiene of treatment areas are maintained and you will be aware of and promote all treatments and promotions.

This is a fantastic opportunity for any therapist wishing to progress within their career and grow with an exciting new spa.

Required skills:

  • A valid beauty therapy qualification NVQ LVL 3 or equivalent  
  • Great communication skills 
  • Friendly and approachable 
  • Previous spa experience (desirable) 
  • Espa trained ( desirable full training will be provided)   
  • Jessica trained (desirable full training will be provided)

We offer a competitive salary, all required training will be provided, discounts on hotels stays, treatments, products and much more. There is also free parking onsite free meals on duty and uniform is also provided. 

To apply please contact Karen Oliver on her email hr@pendley-manor.co.uk

Head Bartender/Mixiologist’s

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

We are looking for an enthusiastic and experienced Head Bartender/Mixologist with at least 1 year experience and the following skills:

  • High level of customer service skills
  • Excellent communication skills both written and oral
  • Highly organised, passionate and self-motivated
  • Strong attention for detail
  • Micros EPOS system knowledge an advantage but not essential

The Head Bartender/Mixiologist’s duties include: 

  • Making cocktails and drinks for customers
  • Developing signature seasonal cocktail menu for the bar
  • Generally managing the day-to-day operation behind the bar
  • Training bar staff
  • Stock-taking
  • Supervising bar staff and their rota
  • Monitoring and maintaining inventory of supplies
  • Liaising with inventory suppliers
  • Ensuring that the bar is kept pristine at all times
  • Providing unparalleled and friendly customer service
  • Taking payment and operating card registers
  • Opening and closing procedures
  • Monitoring goodwill and wastage
  • Ensuring staff policies are followed by all staff (uniform, customer service, holidays, etc)

The successful candidate must be able to supply references if requested, have excellent spoken English language skills, and have the right to work in the UK.

Bartender

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.We are currently looking for an experienced and passionate Bartender to deliver high levels of guest service. This is a full time position up to 48 hours per week.

What we expect:

  • previous experience in a quality bar environment, including cocktail making
  • attention to detail and positive attitude
  • an understanding of exceptional guest service and exceeding expectations
  • great sales skills and techniques
  • clear communications skills and ability to build a rapport with guests
  • a positive attitude and passion for service
  • the ability to multi-task and work well under pressure

What we offer:

  • competitive salary package
  • 28 days annual leave 
  • reward scheme
  • employee discount 
  • meals on duty 
  • excellent career development opportunities

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We are always happy to hear from experienced, qualified candidates. If you are interested in a position at our group, please complete the form below.