Pendley Manor

Pendley Manor is an historic country house hotel, located alongside the picturesque town of Tring, Hertfordshire; a little more than an hour from central London. The hotel offers luxury accommodation, spa and leisure facilities, restaurant and bar and various function rooms. Pendley Manor is not only popular for weddings and events but also conference and leisure functions.

We have an exciting opportunity for a passionate Spa & Leisure Assistant Manager to join our Team.

You will assist in the day to day running of the spa ensuring that our customers receive a high-quality experience throughout their stay, as well as performing a range of Spa Treatments.

What does the position involve?

• Monitor aspects of the leisure club and spa.
• Carrying out all aspects of beauty therapy treatments and ensuring high standards are delivered by all therapists
• Train and motivate staff ensuring targets are met and high standards are consistently maintained.
• Ensure stock levels are appropriate to business demands
• Assist in managing Spa Reception, whilst offering Treatment guidance by phone/email

What can you offer?

• Previous experience within a similar role is preferred
• NVQ Level 3 Beauty Therapy qualification or equivalent
• Ability to carry out a variety of treatments demonstrating confidence which include; Massage, Facials waxing, manicures and pedicures
• ESPA training would be an advantage however full training will be provided
• Jessica training would be an advantage however full training will be provided
• The spa will be operational seven days a week so flexibility with evening and weekend work is required.
• Knowledge of spa online booking systems
• Excellent communication and customer service skills

This is a fantastic opportunity for the right applicant wishing to progress within their career and grow with our Spa.

What can we offer?

• Competitive Salary
• 28 days holiday entitlement (including bank holidays) and 33 days after 3 years’ service
• Discounts on hotel stays, treatments and products
• Free meal provided on duty
• Free onsite parking
• Uniform provided
• Shakespeare tickets
• NVQ Training
• Recommend a friend

If you are interest in this position, please send an updated CV to hr@pendley-manor.co.uk or call Karen Oliver on 01442 820020. If you know anyone else who may be interest in this role, please forward the details onto them.

Pendley Manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel.

We are seeking a qualified spa/beauty therapist to join our growing spa team in providing a range of high quality treatments. You will ensure that our customers and guests receive the highest standards of service at all times, be responsible for spa equipment and products, ensure the cleanliness and hygiene of treatment areas are maintained and you will be aware of and promote all treatments and promotions.

This is a fantastic opportunity for any therapist wishing to progress within their career and grow with an exciting new spa.

Required skills

• A valid beauty therapy qualification NVQ LVL 3 or equivalent
• Great communication skills
• Friendly and approachable
• Previous spa experience (desirable)
• Espa trained ( desirable full training will be provided)
• Jessica trained (desirable full training will be provided)
• Gel trained (desirable)

We offer a competitive salary, all required training will be provided, discounts on hotels stays, treatments, products and much more. There is also free parking onsite free meals on duty and uniform is also provided.

To apply Please contact Karen Oliver on her email hr@pendley-manor.co.uk

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel.

An exciting opportunity has arisen to join our Bar and waiting team. We are looking for exceptional people to join our team and provide outstanding service to our guests and who put our people at the heart of everything we do.

The successful candidate will have excellent customer service skills, ensuring the highest standards are maintained so that our guests’ expectations are exceeded. Also good communication with other departments throughout the hotel.

We are seeking a candidate with previous experience in a similar establishment and the following skills:

· High level of customer service skills

· Excellent communication skills both written and oral

· Highly organised, passionate and self-motivated

· Strong attention for detail

· Micros EPOS system knowledge an advantage but not essential

The ideal candidate will have:

· High standard of cleanliness

· Ability to work to hotel standards

· Experience in a similar role would be beneficial but not essential

· Ability to work as an efficient, reliable and flexible team member

Duties to include:

Taking orders and serving customers at their tables, particularly during busy shifts, and restocking supplies as needed. Also making sure the bar is clean and tidy at all times, even during busy periods.

Regular inventory checks and assisting in ordering stock when it is low and assisting deliveries to make sure everything is delivered and unpacked properly.

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa. Food is also provided when on shift along with uniform.