Pendley Manor

Job Role: Receptionist

Location: Tring Hertfordshire (HP23)

Salary: Competitive

Position: Perm Includes Weekends and Shift Work

Pendley Manor is now one of the most recognisable hotels in Hertfordshire; it has a long and distinguished history dating as far back as the Doomsday Book.

The hotel has an opening for someone with great customer service focus and a bubbly disposition. You will be working as part of a team, showing own initiative whilst displaying highest standards of customer care at all times.

The role involves welcoming and checking in / checking out guests, answering the telephone, banking responsibilities, dealing with customer enquiries and reservations accurately and promptly in the absence of the reservations department.

The position requires flexible working hours, as shifts will involve mornings, evenings and weekends.

The Ideal Candidate:

The ideal candidate will have;

• Previous experience in a similar role would be beneficial

• Ability to work under pressure and manage changing priorities

• Ability to demonstrate a courteous, helpful and pleasant manner

• Ability to work as an efficient, reliable and flexible team member

• Ability to use initiative when demanding situations arise

• Ability to deal tactfully and diplomatically with a wide range of people

• Knowledge of System Opera or Fidelio (an advantage)

• Excellent communication skills (both oral and written)

• Proven IT skills, including MS Word, Excel and Outlook

To apply please click on the APPLY button attaching your full CV and Covering Letter.

(Keywords; Receptionist, Front of House, Admin, Administrator, Secretary, System Opera, Typist, Data Entry Clerk, Data Administrator, Data Entry Assistant, Administrative Assistant, Office Administrator, Office Administrator, Bookings Administrator)

Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel.

We are seeking a qualified spa/beauty therapist to join our growing spa team in providing a range of high quality treatments. You will ensure that our customers and guests receive the highest standards of service at all times, be responsible for spa equipment and products, ensure the cleanliness and hygiene of treatment areas are maintained and you will be aware of and promote all treatments and promotions.

This is a fantastic opportunity for any therapist wishing to progress within their career and grow with an exciting new spa.

Required skills

• A valid beauty therapy qualification NVQ LVL 3 or equivalent
• Great communication skills
• Friendly and approachable
• Previous spa experience (desirable)
• Espa trained ( desirable full training will be provided)
• Jessica trained (desirable full training will be provided)
• Gel trained (desirable)

We offer a competitive salary, all required training will be provided, discounts on hotels stays, treatments, products and much more. There is also free parking onsite free meals on duty and uniform is also provided.

To apply Please contact Karen Oliver on her email hr@pendley-manor.co.uk