Work With Us

Join the professional team at Pendley Manor.

Our success comes from a passionate interest in the loyal customers who stay in our Hertfordshire Hotel.  A successful hotel will not exist without a talented and motivated team with a passionate interest in hospitality and customer service.

BENEFITS

We are an equal opportunity employer offering a number of benefits and discounts as detailed below:

  • Spa treatments & products
  • Accommodation and Dinner
  • Dry cleaning
  • Meals on duty
  • Uniform
  • Pension
  • Shakespeare Tickets
  • In house NVQ trainings
  • Additional holidays with service
  • Recommend a friend bonus scheme

If you have a passion to deliver exceptional service and want to develop your hospitality career, we’d love to hear from you.

SEE BELOW OUR CURRENT VACANCIES

HOUSEKEEPING ASSISTANT – PART TIME

Tuesday 30 July 2019

We have an opening for someone with a high standard of work and attention to detail, working as part of a team, under the direction of the Head Housekeeper.

The day to day duties include:

  • Making and changing bed linen and towels
  • Vacuuming, dusting and polishing furniture
  • Cleaning bathrooms
  • Replacing stock of guest supplies

The ideal candidate will have:

  • High standard of work and attention to detail
  • Experience in a similar role would be beneficial
  • Ability to work to hotel standards
  • Ability to work as an efficient, reliable and flexible team member

The hours are 20 per week, 4 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

RECEPTIONIST

Saturday 20 July 2019

The hotel has an opening for someone with great customer service focus and a bubbly disposition. You will be working as part of a team, showing own initiative whilst displaying highest standards of customer care at all times.   The role involves welcoming and checking in / checking out guests, answering the telephone, banking responsibilities, dealing with customer enquiries and reservations accurately and promptly in the absence of the reservations department.

The position requires flexible working hours, as shifts will involve mornings, evenings and weekends.

The ideal candidate will have;

  • Previous experience in a similar role would be beneficial
  • Ability to work under pressure and manage changing priorities
  • Ability to demonstrate a courteous, helpful and pleasant manner
  • Ability to work as an efficient, reliable and flexible team member
  • Ability to use initiative when demanding situations arise
  • Ability to deal tactfully and diplomatically with a wide range of people
  • Knowledge of  System Opera or Fidelio (an advantage)
  • Excellent communication skills (both oral and written)
  • Proven IT skills, including MS Word, Excel and Outlook

The hours are 40 per week, 5 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

HOUSEKEEPING SUPERVISOR

Tuesday 4 June 2019

We are looking for a Housekeeper Supervisor to join our housekeeping team.  The role will be to support and deputise to the Head Housekeeper in the day to day management of the department, as well as providing working assistance with servicing bedrooms.

The purpose of the role is to ensure the highest standards of cleanliness throughout the 84 bedrooms, leisure and public areas of the hotel.  A keen eye for detail; along with a passion for cleaning are key requirements to fulfill this role.

  • You will be required to manage a team of room attendants, public area, outside area and leisure cleaners; to oversee linen room and carry out administrative tasks.
  • A hands on supervisor, who will be required to service bedrooms as well as supervise the team. Ensuring all bedrooms meet the highest standard in a timely manner.
  • A motivated and committed individual who will take pride in training the team to fulfill company standards
  • To ensure relevant stock control within the department
  • Excellent communication is key; particularly with the maintenance and front office departments as well as the Duty Manager
  • Experience of Opera PMS in regard to housekeeping department is advantageous (although training will be given); along with experience in a similar role deputising to the Head Housekeeper

HOURS – 40 PER WEEK, 5 DAYS OUT OF 7

SALARY – Competitive

WAITER

Tuesday 21 May 2019

We are looking for Waiter to join our team in the Oak Restaurant on a full time basis.  The focus of this position is to ensure as part of a team the daily smooth running of the restaurant and associated areas. This requires excellent customer service skills and good communication with other departments.

The role will include a mixture of shifts, some split from  6.30am until late when the  function closes.

Your main duties will include:

  • Preparing the restaurant for service
  • Welcoming and seating of guests
  • Taking food and drink orders and up-selling
  • Offering a high standard of help and service
  • Receiving payment for goods provided
  • Processing payments & room charges,  Cashing up the till

Previous experience with Micros POS would be an advantage, although full training can be offered to the right candidate.

SALARY – competitive.

BAR PERSON

Tuesday 21 May 2019

We are looking for Bar Person to join our team in the Shakespeare Bar on a full time basis.  The focus of this position is to ensure as part of a team the smooth running of the day to day bar & lounge operation. This requires excellent customer service skills and good communication with other departments.

The role will include a mixture of shifts from 11am until late when the bar closes.  From time to time you may also assist with shifts in the restaurant; which could start at 6.30am and cover on our banqueting bar as and when required.

Your main duties will include:

  • Dispensing drinks & preparing Tea & Coffee
  • Looking after Afternoon Teas in the Peacock Lounge
  • Looking after Spa Days light lunches
  • Taking Bar Food Orders & serving in line with company standards
  • Processing payments & room charges, managing bar tabs, Cashing up the till
  • Cleaning Beer Lines

Previous experience with Micros POS would be an advantage, although full training can be offered to the right candidate.

SALARY – competitive.

COMMIS CHEF

Monday 4 March 2019

Are you passionate about food preparation and presentation? Is working in a Two AA-Rosette Kitchen appealing? This could be the job for you.

As a commis chef, you would take part in all operations within the kitchen environment. A normal day in the kitchen includes preparing food for both private functions and service; and serving your hard work in our very popular restaurant.

You need to show a strong interest in cooking, be able to multitask and have very strong communication skills.

The main responsibilities include:

  • Preparing and cooking food in line with our exceptionally high standards
  • Presenting food in a creative way, drawing attention to each part of the dish
  • Monitoring food production to ensure consistent quality and portion size
  • Maintaining health and safety standards and requirements in all aspects of the work undertaken
  • To liaise and communicate with team members from both the kitchen and restaurant
  • To maintain high standards of personal hygiene and cleanliness while wearing appropriate clothing at all times

Previous experience would be an advantage, although full training can be given to the right candidate.

Salary minimum wage, 45 hours per week, 5 days out of 7, may include some split shifts.