Work With Us

Join the professional team at Pendley Manor.

Our success comes from a passionate interest in the loyal customers who stay in our Hertfordshire Hotel.  A successful hotel will not exist without a talented and motivated team with a passionate interest in hospitality and customer service.

BENEFITS

We are an equal opportunity employer offering a number of benefits and discounts as detailed below:

  • Spa treatments & products
  • Accommodation and Dinner
  • Gym Membership
  • Dry cleaning
  • Meals on duty
  • Uniform
  • Pension
  • Childcare Vouchers
  • Shakespeare Tickets
  • In house NVQ trainings
  • Additional holidays with service
  • Recommend a friend bonus scheme

If you have a passion to deliver exceptional service and want to develop your hospitality career, we’d love to hear from you.

SEE BELOW OUR CURRENT VACANCIES

RECEPTIONIST

Tuesday 25 September 2018

The hotel has an opening for someone with great customer service focus and a bubbly disposition. You will be working as part of a team, showing own initiative whilst displaying highest standards of customer care at all times.   The role involves welcoming and checking in / checking out guests, answering the telephone, banking responsibilities, dealing with customer enquiries and reservations accurately and promptly in the absence of the reservations department.

The position requires flexible working hours, as shifts will involve mornings, evenings and weekends.

The ideal candidate will have;

  • Previous experience in a similar role would be beneficial
  • Ability to work under pressure and manage changing priorities
  • Ability to demonstrate a courteous, helpful and pleasant manner
  • Ability to work as an efficient, reliable and flexible team member
  • Ability to use initiative when demanding situations arise
  • Ability to deal tactfully and diplomatically with a wide range of people
  • Knowledge of  System Opera or Fidelio (an advantage)
  • Excellent communication skills (both oral and written)
  • Proven IT skills, including MS Word, Excel and Outlook

The hours are 40 per week, 5 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

HOUSEKEEPING ASSISTANT – PART TIME

Friday 21 September 2018

We have an opening for someone with a high standard of work and attention to detail, working as part of a team, under the direction of the Head Housekeeper.

The day to day duties include:

  • Making and changing bed linen and towels
  • Vacuuming, dusting and polishing furniture
  • Cleaning bathrooms
  • Replacing stock of guest supplies

The ideal candidate will have:

  • High standard of work and attention to detail
  • Experience in a similar role would be beneficial
  • Ability to work to hotel standards
  • Ability to work as an efficient, reliable and flexible team member

The hours are 20 per week, 5 days out of 7

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa.  Food is also provided when on shift along with uniform.

WAITER

Thursday 20 September 2018

We are looking for Waiter to join our team in the Oak Restaurant on a full time basis.  The focus of this position is to ensure as part of a team the daily smooth running of the restaurant and associated areas. This requires excellent customer service skills and good communication with other departments.

The role will include a mixture of shifts, some split from  6.30am until late when the  function closes.

Your main duties will include:

  • Preparing the restaurant for service
  • Welcoming and seating of guests
  • Taking food and drink orders and up-selling
  • Offering a high standard of help and service
  • Receiving payment for goods provided
  • Processing payments & room charges,  Cashing up the till

Previous experience with Micros POS would be an advantage, although full training can be offered to the right candidate.

SALARY – competitive.

BAR PERSON

Saturday 1 September 2018

We are looking for Bar Person to join our team in the Shakespeare Bar on a full time basis.  The focus of this position is to ensure as part of a team the smooth running of the day to day bar & lounge operation. This requires excellent customer service skills and good communication with other departments.

The role will include a mixture of shifts from 11am until late when the bar closes.  From time to time you may also assist with shifts in the restaurant; which could start at 6.30am and cover on our banqueting bar as and when required.

Your main duties will include:

  • Dispensing drinks & preparing Tea & Coffee
  • Looking after Afternoon Teas in the Peacock Lounge
  • Looking after Spa Days light lunches
  • Taking Bar Food Orders & serving in line with company standards
  • Processing payments & room charges, managing bar tabs, Cashing up the till
  • Cleaning Beer Lines

Previous experience with Micros POS would be an advantage, although full training can be offered to the right candidate.

SALARY – competitive.

BEAUTY THERAPIST

Saturday 11 August 2018

If you love the idea of making people feel good and look their best, then a position in our Beauty Spa could be perfect for you.

You would greet customers and provide a range of face and body treatments using our salon approved products.

To apply you would need to be a qualified beauty therapist to level 3 NVQ, although we will provide suitable training for the product ranges used in the hotel.

This is a full time position with hours are 40 per week, 5 days out of 7 including weekends.

Pendley Manor is an equal opportunities employer providing on the job training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa. Food is also provided when on shift along with uniform.