Pendley manor is an historic county house hotel, located alongside the picturesque Hertfordshire town of Tring, a little more than an hour from central London. The Hotel offers luxury accommodation, Spa, Extensive Leisure facilities, Restaurant and Private Dining rooms and is a popular venue for Weddings and Events.

The hotel has recently undergone a major refurbishment upgrading all bedrooms and its leisure and spa facilities, repositioning now as a 5* hotel.

An exciting opportunity has arisen to join our Bar and waiting team. We are looking for exceptional people to join our team and provide outstanding service to our guests and who put our people at the heart of everything we do.

The successful candidate will have excellent customer service skills, ensuring the highest standards are maintained so that our guests’ expectations are exceeded. Also good communication with other departments throughout the hotel.

We are seeking a candidate with previous experience in a similar establishment and the following skills:

· High level of customer service skills

· Excellent communication skills both written and oral

· Highly organised, passionate and self-motivated

· Strong attention for detail

· Micros EPOS system knowledge an advantage but not essential

The ideal candidate will have:

· High standard of cleanliness

· Ability to work to hotel standards

· Experience in a similar role would be beneficial but not essential

· Ability to work as an efficient, reliable and flexible team member

Duties to include:

Taking orders and serving customers at their tables, particularly during busy shifts, and restocking supplies as needed. Also making sure the bar is clean and tidy at all times, even during busy periods.

Regular inventory checks and assisting in ordering stock when it is low and assisting deliveries to make sure everything is delivered and unpacked properly.

Pendley Manor is an equal opportunities employer providing in house NVQ Training and employee benefits such as concessions on accommodation and dinner and discounted rates on treatments and products in our beauty spa. Food is also provided when on shift along with uniform.